Violations are missed tolls that are not paid within 7 days of occurrence. Each violation carries a fine of $20 plus the original cost of the toll. If the violation is not taken care of in 21 days, as allowed by law, fees may escalate. All individuals receiving a toll violation notice can request a hearing within the 21 days allowed by law. An independent hearing officer presides over the hearing.

If you would like to know if you have a toll violation notice you can find more information:

In person:
By Visiting any of our Customer Service Centers, located at the O'Hare, Lake Forest, Chicago Southland (Lincoln), Belvidere and Des Plaines Oases - or at our Downers Grove Main Customer Service Center located at 2700 Ogden Ave. in Downers Grove, Illinois.

On the phone
Call our Customer Service Center at 1-800-UC-IPASS (824-7277).

You can pay a toll violation online, in person, or by mail. The law allows 21 days from the date of the Violation Notice to pay in full so that fines do not escalate.

Please call 1-800-UC-IPASS (824-7277) if:

• You have a dispute
• You would like to request a hearing
• You have scheduled a hearing and do not plan to attend

Pay a Toll Violation...

You can call our toll-free number
1-800-UC-IPASS (824-7277)

A missed toll occurs when a driver goes through a toll area without making payment. This can happen in Open Road Tolling (ORT) lanes as well as at cash lanes without gates. If payment for the toll is made within 7 days, the driver pays only for the missed toll.

If payment is not made within 7 days each missed toll becomes a violation. Each violation carries a fine of $20 plus the original cost of the toll. If the violation is not taken care of within the 21 days allowed by law the fees may escalate.

If you missed paying a toll within 7 days you can pay online or by mail.

In order to determine which toll you missed, you can view a Tollway map with rates by going to our map page and the link titled "Tollway System Map with rates".