Missed Paying a Toll?

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MISTAKES HAPPEN
You have 7 Days to Make Your Payment

• The Illinois Tollway grants a 7-day grace period to pay your missed toll.
• You are allowed to pay up to 4 missed tolls within a 12-month period.
• After four payments, additional missed tolls will be treated as a violation.

Pay Online — It’s Fast and Easy
(credit/debit card only)

Have the required information available

• Name of registered vehicle owner
• Plate State/Number/Type (specialty plates must be identified)
• Missed Toll: Location/Plaza/Date/Time
• Print a copy of the confirmation page as your receipt

Pay by Mail (check or money order)

You can mail your payment with missed toll information to:

Illinois Tollway
2700 Ogden Avenue
Downers Grove, IL 60515
Attn: Cash Handling Division

You will need to submit the following information to complete the transaction:

• License plate state/number/type (specialty plates must be identified)
• Vehicle make and model
• Date and time when the incident(s) occurred
• Identify road and Toll Plaza location(s) where the incident(s) occurred

In order to avoid the incident from being recorded as a toll violation, the mailed in toll payment envelope must:

1. Have all the required information filled out completely
2. Be delivered or mailed to the Tollway within 7 calendar days of the missed toll.

Use an Illinois Tollway Map to find your missed toll location.

• The unpaid toll has now become a violation.
• The Tollway recognizes that honest mistakes happen—we allow 2 mistakes in a 24-month period. Upon your third unpaid toll within a 2-year period, a violation notice will be issued and fines assessed.
• Payment after the 7-day grace period does not remove that toll from violation status.

Failure to pay tolls can result in fines and possible suspension of your license plate and/or your driver's license.

Avoid Missed Tolls and Violations
Get an I-PASS today!

Stay alert when driving

If you mistakenly find yourself in an unattended lane or in a dedicated I-PASS lane, you must continue forward for safety reasons. You cannot back-up at any time as it is unsafe. Make note of the location as you will be required to identify the missed toll location when you go online or mail in your missed toll payment. Be sure to go online or pay by mail within the 7-day grace period.

As a general rule, drivers should always slow down when approaching a toll plaza and keep an eye out for the signs that direct you into the appropriate lane. You should use the manual or automatic lanes if you don't have I-PASS. If you find yourself without any cash or change, proceed through the toll and make payment arrangements online or by mail before the 7-day grace period expires.

Please note: If you have an I-PASS (all of your account information is current, and the car you are driving is registered to your I-PASS account), do not pay this missed toll. The toll will be processed to your account as a vToll.*

*Click for information on I-PASS, missed tolls, violations, and vTolls.