How to Pay a Toll Violation

In most cases, an I-PASS account holder in good standing may have their fines dismissed and incur only the toll charges.

For questions about violations please visit a Customer Service Center (located at the Tollway Oases or Tollway headquarters) or call 1-800-UC-IPASS (824-7277). Have your license plate or Toll Violation Notice number available.

If you were an I-PASS customer with an account in good standing (at the time of the violation(s) included on your notice) you may have received violations because your I-PASS account information is out of date. You do not need to schedule a hearing, simply:

1. Visit a Customer Service Center or Call 1-800-UCI-PASS (824-7277) and update all account information, including license plate numbers, plate type*, state of registration and credit card expiration date.
2. Provide your violation notice number(s) to the customer service representative and they will be able to debit your IPASS account for the tolls at the cash rate and dismiss the $20.00 fines. If a Final Order of Liability has been issued to you and you fail to satisfy the unpaid tolls in the time frame allowed by law the unpaid tolls will be treated as violation and all applicable fines, fees and penalties will apply.

^*If you have specialty plates, (e.g., environmental, pet-friendly...) this needs to be specified.

If you have received a violation notice and are not an I-PASS customer you can either pay the violation or schedule a hearing.

To pay the violation notice, you can:

• Pay a Toll Violation Online
• Pay a Toll Violation In-Person at any Customer Service Center
• Illinois Tollway Headquarters (2700 Ogden Ave. in Downers Grove)
• Chicago Southland Lincoln Oasis (South Holland)
• O’Hare Oasis (Schiller Park)
• Lake Forest Oasis (Lake Forest)
• Des Plaines Oasis (Des Plaines)
• Belvidere Oasis (Belvidere)
• Pay by calling 1-800-824-7277.
• Pay by mail.

Personal checks are not accepted for violation notices.

• Enclose a cashier's check or money order payable to the Illinois Tollway.
• Write the Notice Number on your cashier's check or money order.
• Indicate the amount of your payment in the place provided on the coupon.
• Return the coupon with your payment.
• Mail to: Illinois Tollway
  PO Box 5201
  Lisle, IL 60532-5201

To schedule a hearing, please call 1-800-824-7277 or write, “Please schedule a hearing” on the bottom of your violation notice. Send the notice back to the address given and you will be contacted with the date and time of your hearing.