How to Pay a Toll Violation

If you were an I-PASS customer with an account in good standing (at the time of the violation(s) included on your notice) you may have received violations because your I-PASS account information is out of date. You do not need to schedule a hearing, simply:

1. Visit a Customer Service Center or Call 1-800-UCI-PASS (824-7277) and update all account information, including license plate numbers, plate type*, state of registration and credit card expiration date.
2. Provide your violation notice number(s) to the customer service representative and they will be able to debit your I-PASS account for the tolls at the cash rate and dismiss the $20.00 fines. If a Final Order of Liability has been issued to you and you fail to satisfy the unpaid tolls in the time frame allowed by law the unpaid tolls will be treated as violation and all applicable fines, fees and penalties will apply.

^*If you have specialty plates, (e.g., environmental, pet-friendly...) this needs to be specified.

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If you have received a violation notice and are not an I-PASS customer you can either pay the violation or schedule a hearing. within 21 days of the date of issuance. Requests for hearings will not be accepted after this deadline.

To Pay the Violation Notice, you can:

• Pay a Toll Violation Online
• Pay a Toll Violation In-Person at any Customer Service Center
• Illinois Tollway Headquarters (2700 Ogden Ave. in Downers Grove)
• Chicago Southland Lincoln Oasis (South Holland)
• O’Hare Oasis (Schiller Park)
• Lake Forest Oasis (Lake Forest)
• Des Plaines Oasis (Des Plaines)
• Belvidere Oasis (Belvidere)
• Pay by calling 1-800-824-7277.
• Pay by mail.
  • Enclose a cashier's check or money order payable to the Illinois Tollway.
  • Write the Notice Number on your cashier's check or money order.
  • Indicate the amount of your payment in the place provided on the coupon.
  • Return the coupon with your payment.
  • Mail to: Illinois Tollway
    PO Box 5201
    Lisle, IL 60532-5201

Personal checks are NOT accepted for violation payments.

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Images are available by mail and in person. They currently are not available online.
In order to request your image you must provide the following information:

• Violation Notice Number
• License plate number and state
• Daytime telephone number
• Mailing Address (if violation image is being mailed)
• Email address

To receive your violation images by mail:

Mail us your Request:
Illinois Tollway
ATTN: Violation Images
2700 Ogden Ave
Downers Grove, IL 60515

Email us your request

Please note: The fee to have violation notices printed is 15 cents per image. For instance, if you have 12 violations then the cost for printing will be $1.80 ($0.15 x 12 = $1.80). Check must be received before violations are printed (personal checks are acceptable). Make check payable to the Illinois State Toll Highway Authority.

To schedule a review of your images in person (viewed on screen):
Call us with your request
1-800-UCI-PASS
(1-800-824-7277)

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Find out more about requesting a hearing...

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