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MISTAKES HAPPEN
You have 7 Days to Make Your Payment
- The Illinois Tollway grants a 7-day grace period to pay your unpaid toll.
If you DO NOT have an I-PASS
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Making a payment can be done online or through the mail. Choose one of graphics below to learn more.
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Have the required information available
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- Name of registered vehicle owner
- Plate State/Number/Type (specialty plates must be identified)
- Unpaid Toll: Location/Plaza/Date/Time
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Use our Toll Calculator to determine the total cost of your tolls.
In the event of unknown plazas or direction, toll calculations will be based on the maximum charge (per toll) on our system for your vehicle category.
Maximum charge per toll:
- Passenger Car (2 axle) - $2.00
- Small Truck (2-axle) - $3.00
- Medium Truck (3-4-axle) - $4.50
- Large Truck (5 axle) - $8.00
Missed the 7-day Grace Period?
- The unpaid toll has now become a violation.
- The Tollway recognizes that honest mistakes happen—we allow 2 mistakes in a 24-month period. Upon your third unpaid toll within a 2-year period, a violation notice will be issued and fines assessed.
- Payment after the 7-day grace period does not remove that toll from violation status.
Failure to pay tolls can result in fines and possible suspension of your license plate and/or your driver's license.
Pay by Mail
In order to avoid the incident from being recorded as a toll violation, the mailed in toll payment envelope must:
- Have all the required information filled out completely
- Be delivered or mailed to the Tollway within 7 calendar days of the unpaid toll.
It is recommended you pay by check because your cancelled check is your receipt.
You can mail your payment with unpaid unpaid toll information to:
Illinois Tollway
2700 Ogden Avenue
Downers Grove, IL 60515
Attn: Cash Handling Division
Use an Illinois Tollway Map to find your missed toll location.
Use our Toll Calculator to determine the total cost of your tolls.
In the event of unknown plazas or direction, toll calculations will be based on the maximum charge (per toll) on our system for your vehicle category.
Maximum charge per toll:
- Passenger Car (2 axle) - $2.00
- Small Truck (2-axle) - $3.00
- Medium Truck (3-4-axle) - $4.50
- Large Truck (5 axle) - $8.00
Stay alert when driving
If you mistakenly find yourself in an unattended lane or in a dedicated I-PASS lane, you must continue forward for safety reasons. You cannot back-up at any time as it is unsafe. Make note of the location as you will be required to identify the unpaid toll location when you go online or mail in your unpaid toll payment. Be sure to go online or pay by mail within the 7-day grace period.
As a general rule, drivers should always slow down when approaching a toll plaza and keep an eye out for the signs that direct you into the appropriate lane. You should use the manual or automatic lanes if you don't have I-PASS. If you find yourself without any cash or change, proceed through the toll and make payment arrangements online or by mail before the 7-day grace period expires.
If you have an I-PASS
Please note: If you have an I-PASS (all of your account information is current, and the car you are driving is registered to your I-PASS account), do not pay this unpaid toll. The toll will be processed to your account as a vToll.*
*Click for information on I-PASS, unpaid tolls, violations, and vTolls.
