Insurance Claims

The Illinois Tollway has established a process for claims of property damage to a vehicle when an incident is directly related to system operations. The Tollway cannot accept responsibility for incidents where direct liability is not clear or for circumstances outside the control of the Tollway. These incidents include, but are not limited to:

  • Weather-related events and conditions
  • Damage caused by other motorists
  • Unreported road conditions or debris

To receive a claim form:

Click here to download a claim form or call the Risk Management Division at 630-241-6800 extension 4288. If leaving a voice mail, please speak slowly and include your name, telephone number, address, date of incident and a brief description of the incident. A claim form will be mailed promptly.

See answers to the most frequently asked questions, including insurance claims, property damage, claim submittal and billing inquiries.