Frequently Asked Questions
My car was towed, where did it go?
If you abandoned your vehicle on the side of the Tollway or any of its entrance or exit ramps and would like to know if it was towed, please call 630-241-6800 extension 5030 and communicate the following information:
- License plate number
- Last known location of the vehicle
- Date you left the vehicle on the Tollway
What should I do if I'm in an accident?
If you are involved in an injury crash and your car needs to be towed due to damage, call 630-571-2616 or *999 on cellular phones. District 15 will need to know your location by milepost, the direction of travel, how many vehicles are involved, number of injured people and if any lanes are blocked. Give assistance to the injured and exchange information with the other parties involved, if possible.
If you are involved in a property damage crash with no injuries and all vehicles are drivable, go to the nearest toll plaza or Tollway maintenance facility and ask a Tollway employee to notify a trooper that you would like an accident report. Exchange driver's license information with the other drivers involved. You will need names, home addresses, phone numbers, driver's license number and state, license plate numbers, vehicle identification numbers (found on the dashboard through the windshield on the driver's side), make, model, year and type of vehicle. If your vehicle is drivable, remove it from the traveled portion of the roadway as soon as possible.
Do not wait for a trooper to arrive to see where the cars were at the time of the accident. Leaving cars in the roadway creates a hazard to you and other drivers and may cause additional accidents. If you are involved in a property damage crash, you may also call 630-241-6800 extension 5028 and request an appointment to complete an accident report by phone. The officer taking your call will provide additional instructions.
Where do I go to pay my ticket?
Court locations are written on your ticket or on an envelope provided by the trooper. You must go to the Circuit Clerk's office at the court location to pay the fine. The trooper does not accept payment of fines. Do not confuse a bond with a fine. You must post a bond to ensure you will satisfy the court requirements for the citation; this is not the same as the fine.
What routes does District 15 patrol and how often?
Troopers assigned to District 15 patrol 286 miles of the Illinois Tollway. These roads are patrolled on a regular basis. The amount of time a person may wait for a trooper to respond to a request for service or to pass any given point on the Tollway depends on the demands for service placed on the trooper in that specific area at any given time.
Who pays for District 15?
Services provided by District 15 are the result of an agreement between the Illinois State Police and the Illinois Tollway as mandated by Illinois statute. The Illinois Tollway reimburses the Illinois State Police for all expenses incurred in patrolling the Tollway. As with all Tollway funding, the monies come from user fees, not tax dollars.
