Get I-PASS and Get Going!

Order Online Now Stop by a Customer Service Center Order by Phone Retail Outlets Order by Mail


New customers
Both the initial pre-paid toll amount and the minimum rate to replenish I-PASS accounts are $20 for customers who open new accounts. Additionally, the deposit required to obtain an I-PASS transponder is $10 for all account types.

Existing customers who replenish their account automatically
To reduce the automatic replenishment amount from $40 to $20, existing customers log on to their I-PASS account and click the "Update Credit Card" link, call 1-800-UC-IPASS (800-824-7277) or visit a Tollway Customer Service Center.

Existing customers who replenish their accounts manually
A $10 deposit refund will automatically be applied to their I-PASS account balances in the form of a credit to their pre-paid toll accounts. Cash refunds will not be issued. Existing customers also can have their minimum rate to replenish I-PASS accounts reduced from $40 to $20 upon request.

To take advantage of these offers
New customers must:

  • Call 1-800-UC-IPASS (800-824-7277) weekdays from 6 a.m. to 10 p.m. and weekends from 8 a.m. to 5 p.m. or
  • Visit one of the Illinois Tollway's Customer Service Centers

These offers are not available online or at Jewel-Osco store locations.

Order Online Now!

You will need the following information to open an I-PASS account:

  • Email address
  • Credit/debit card information
  • Personal information of account holder
  • Driver's license number
  • License plate number(s) and type(s)
  • Model/make/year of vehicle(s)

Get I-PASS now

Please allow 14 business days for processing and delivery. If we are unable to process your credit card payment, the order will automatically be cancelled. If you do not receive your order within 21 days, please contact us.

If you represent a government organization wishing to establish an I-PASS account, please email our customer service to make arrangements. Vehicles engaged in police, fire or emergency services (including public or private ambulance services) may be eligible for an "exempt" I-PASS account in accord with the Toll Highway Act.

Pick up an I-PASS at a Customer Service Center

I-PASS services are available weekdays at seven locations.

Weekdays: 7 a.m. to 6 p.m.
The Tollway's Central Administration Building
(2700 Ogden Avenue in Downers Grove, IL)
Chicago Southland Lincoln Oasis Belvidere Oasis
Lake Forest Oasis O'Hare Oasis
Mondays Only: 10 a.m. to 3 p.m.
Hinsdale Oasis*
Fridays Only: 10 a.m. until 2 p.m.
DeKalb Oasis*

Find more information about our Customer Service Centers

Order by Phone

Call 1-800-UC-IPASS (800-824-7277). Representatives at our Customer Call Center answer questions and take orders seven days a week. Hours are on weekdays from 6 a.m. to 10 p.m. and on weekends from 8 a.m. to 5 p.m. To avoid peak call times, call Tuesday through Friday after 6 p.m. or during the weekend. 

Please allow 14 business days for processing and delivery.

Retail Outlets

Pick up an I-PASS transponder for a passenger vehicle on your next visit to the grocery store. Nearly 200 Jewel-Osco locations in Illinois provide I-PASS transponders and I-PASS gift cards. Jewel-Osco applies a $2.90 service charge per transponder.

Road Ranger
I-PASS transponders for passenger vehicles or trucks/commercial vehicles are available at six Road Ranger locations in Northwest Illinois. Gift cards are  available at Road Ranger locations.

Activation is required for transponders obtained at a Jewel-Osco or Road Ranger location. Activation instructions are included in the transponder box. Once activated, transponders are ready for use within 24 hours in Illinois and within 48 hours in other states that accept I-PASS.

You may activate your transponder online or by phone (1-800-824-7277).

Order by Mail

Download and complete an I-PASS application and mail it with payment. It is $30 to open an account ($10 refundable deposit/$20 prepaid tolls). Make checks or money orders payable to the Illinois Tollway.

Submit completed application and payment to:
I-PASS Customer Service
2700 Ogden Avenue
Downers Grove, IL 60515

Allow 14 business days for processing and delivery.

I-PASS Application (PDF file) En EspaƱol