How to Pay a Toll Violation

I-PASS Customers Non I-PASS Customers Violation Image Information Request a Hearing  

Instructions for I-PASS and E-ZPass Customers

If you were an I-PASS or E-ZPass customer at the time of the violations, you may have received a Notice of Toll Violation because your I-PASS or E-ZPass account information was outdated. You do not need to schedule an administrative hearing.

I-PASS and E-ZPass customers that receive a Notice of Toll Violation from the Illinois Tollway, may be eligible to pay only the cash rate for tolls if they meet the following requirements:

  • I-PASS or E-ZPass account must have been opened prior to the time of the violation and the account must be in good standing.
  • One of the two following conditions must be met:
    1. The license plate on the violation notice was listed on the I-PASS or E-ZPass account prior to the issue date of the violation notice
    2. The name or address on the violation notice matches the name or address on the I-PASS or E-ZPass account.
  • The toll payments must be received before the due date of the Final Order of Liability. Find toll payment and settlement guidelines.

Customers who fail to respond prior to the due date of the Final Order of Liability may be eligible to pay a settlement amount as outlined by the Illinois Tollway.

E-ZPass customers must download an affidavit of nonliability form and mail the completed form along with the required documentation and toll payment to the Tollway.

Please call 800-UC-IPASS (800-824-7277) or visit a Customer Service Center and a customer service representative will assist you.

In the future, to avoid incurring violations, you must keep your account updated, including license plate information, contact information and credit card information.

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Instructions for Non-I-PASS and Non-E-ZPass Customers

If you received a Notice of Toll Violations and are not an I-PASS or E-ZPass customer, you have 30 days from the issue date, to pay in full or schedule an administrative hearing. Requests for hearings will not be accepted after this deadline.

Pay the Violation Notice

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Violation Image Information

License plate images may be requested online or by mail. Requests must include the following information:

  • Violation notice number(s)
  • License plate number and state
  • Daytime telephone number
  • Mailing address (if violation image is being mailed)
  • Email address

View your violation images online:
Enter the violation database.

To receive your violation images by mail:
Mail your request to:
Illinois Tollway
Attn: Violation Images
2700 Ogden Ave
Downers Grove, IL 60515
Email your request to: Illinois Tollway.

To schedule a review of your violation images in person (viewed on screen):
Call 800-UC-IPASS (800-824-7277).

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Request a Hearing

Find out more about requesting an administrative hearing.

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