IBTTA Announces 2024 Toll Excellence And Dei Award Winners Celebrating Industry Innovations And Commitment To Inclusivity
The International Bridge, Tunnel, and Turnpike Association (IBTTA), the global association for toll facility owners, operators, and supporting businesses, proudly announces the winners of the 2024 Toll Excellence Awards and Diversity, Equity, and Inclusion (DEI) Awards. These honors celebrate innovation and the advancement of best practices within the tolling and user-based transportation financing sector. By recognizing the industry’s most creative and impactful projects,
IBTTA continues to set new benchmarks for safety, performance, and inclusivity across the global transportation landscape.
Toll Excellence Awards
IBTTA’s Toll Excellence Awards honor the most outstanding projects and programs in the international tolling industry. Each year, these awards highlight toll agencies, operators, and private sector members whose innovative efforts set a new standard of excellence, accelerating the adoption of new ideas and practices throughout the industry and benefiting the driving public.
The 2024 Toll Excellence Award winners are:
Administration and Finance: Orange County Transportation Authority (OCTA) for the I-405 Improvement Project / 405 Express Lanes
Golden State Game-Changer: The I-405 Improvement Project introduced the 405 Express Lanes, transforming congestion relief along one of California’s busiest freeways. By implementing congestion management pricing and securing substantial public support, OCTA has set a high standard for large-scale infrastructure projects.
Customer Service & Marketing: Illinois Tollway for I-PASS Assist
Land of Lincoln Leads: The I-PASS Assist program dramatically increased accessibility and affordability for underserved communities, setting a precedent for equitable tollway travel through innovative customer support and outreach initiatives.
Private Sector Innovation: Indra USA, Inc. for 66 Express Outside the Beltway
Innovating Virginia's Highways: Indra’s implementation of advanced tolling technology on the I-66 corridor has drastically improved traffic flow and lays the groundwork for future advancements in tolling technology, making it a standout project in the industry.
Safety: Colorado Transportation Investment Office (CTIO) for CTIO Express Lanes Safety Enforcement Program (SEP)
Mile-High Safety Boost: CTIO’s deployment of the Wireless Autonomous Lane Enforcer (WAL-E) technology has significantly enhanced express lane safety, reducing serious injury crashes and setting new benchmarks for sustainable and cost-effective enforcement.
Social Responsibility: Windsor-Detroit Bridge Authority for the Gordie Howe International Bridge
Windsor and Detroit's New Gateway: The Gordie Howe International Bridge project exemplifies excellence in social responsibility, fostering social change through extensive community engagement and environmental stewardship while contributing billions to local economic growth.
Technology: North Carolina Department of Transportation, Turnpike Authority for Back Office System 2 Using Cloud Technologies and APIs
Tar Heel Turnpike: NC DOT’s BOS2 has revolutionized toll transaction processing and customer service, setting a new industry standard with its scalable, cloud-based infrastructure and enhanced user experience.
Toll Operations, Engineering and Maintenance: Tampa Hillsborough Expressway Authority (THEA) for East Selmon Slip Ramps
Navigating the Sunshine City: THEA’s innovative slip ramps have eased congestion on the Selmon Expressway, improving traffic flow and safety while optimizing future infrastructure investments.
Learn more about the Toll Excellence Award winners and their groundbreaking projects.
Diversity, Equity, and Inclusion (DEI) Awards
IBTTA’s DEI Awards honor organizations that demonstrate an outstanding commitment to fostering a diverse, equitable, and inclusive workplace and community. This year’s winners have made significant strides in embedding DEI principles into their business strategies and operations.
The 2024 DEI Award winners are:
Public Sector Award Winner: 407 ETR’s DEI Program
Building diversity and inclusivity on and off the road: 407 ETR’s DEI Program has driven meaningful change within the tolling industry, enhancing workplace diversity and community engagement, and setting new benchmarks for inclusivity and equity.
Private Sector Award Winner: Dewberry IDEA (Inclusion, Diversity, Equity, and Accessibility) Program
Private Sector Impact: Dewberry’s IDEA Program has cultivated a vibrant, inclusive culture and demonstrated strong supplier diversity, contributing significantly to community and STEM education initiatives across the nation.
Learn more about the DEI winners and their groundbreaking projects.
Awards Presentation. The Toll Excellence and DEI Awards will be formally presented during IBTTA’s 92nd Annual Meeting & Exhibition in Cleveland, Ohio, from October 26-29, 2024. This premier event will convene leaders from across the tolling and transportation sectors to celebrate these achievements, explore the future of the industry, and witness the live announcement of the President's Award for Excellence. Attendees will also have the opportunity to experience the largest exhibit hall in IBTTA’s history, showcasing the latest innovations and services. Register today to be part of this milestone event.
About IBTTA. The International Bridge, Tunnel and Turnpike Association (IBTTA) is the worldwide association for the owners and operators of toll facilities and the businesses that serve them. Founded in 1932, IBTTA has members in more than 20 countries on six continents. Through advocacy, thought leadership, and education, members are implementing state-of-the-art, innovative user-based transportation financing solutions to address the critical infrastructure challenges of the 21st century. For more information, visit www.ibtta.org