Please be advised that our I-PASS account management website and Pay By Plate service website, https://www.getipass.com, will be undergoing planned maintenance on Friday, May 20 at 5 p.m. to Saturday, May 21 at 1 a.m. as we make changes that will continue to improve overall customer service. We appreciate your patience and apologize for the inconvenience.
The customer service center at the Illinois Tollway's Lake Forest Oasis is temporarily closed. The Tollway customer service centers at the Chicago Southland Lincoln and Belvidere oases are open weekdays from 10 a.m. to 5 p.m. Learn more about the oases here. The customer service center at the Tollway's Downers Grove headquarters is also open. If you have questions or would like to contact a member of our team, visit our Contact Us page here.
PAY UNPAID TOLLS
Drivers on the Illinois Tollway system are required to pay unpaid tolls online.
Customers who do not have I-PASS are required to pay their missed tolls online within 14 days. Click below to learn how to pay your unpaid tolls online.
If you have received an invoice, you may also pay the invoice directly with the link.
Get Real Time Roadway Condition and Incident Alerts
Tollway customers can "follow" each of the five tollways – the Tri-State Tollway (I-94/I-294/I-80), Jane Addams Memorial Tollway (I-90), Reagan Memorial Tollway (I-88), the Veterans Memorial Tollway (I-355), and the Illinois Route 390 Tollway – to receive real-time roadway incident and pavement condition information to help plan their trips.
Tollway Trip Tweets include information about the type of incident, the location by nearest crossroad and milepost, and the subsequent impact on traffic, such as lane closures. They also include information regarding pavement conditions during inclement weather.
Tollway Trip Tweets are an informational service to be used by customers only when they are not operating a vehicle. It is against the law to email, text or tweet while driving in Illinois.
Remember: If you see ANY vehicle stopped on the side of the road with flashing lights #GiveThemDistance. Slow down. Change Lanes Safely. #Move Over. It's the law in Illinois.
Looking for official updates on more than roadway conditions and incident alerts. Check us out here @ILTollway.
Online Truck Permits
The Illinois Tollway will be managing all requests for overweight and over-dimension truck permits online only through the Over-Dimension Vehicle Permit System. An over-weight or over-dimension permit must be obtained prior to travelling on the Tollway system.
5/19/2022 - Long-Term Lane Closures Rescheduled on York Road for Pavement Repairs Related to the I-490/Illinois Route 390 Tollway Interchange Project
5/19/2022 - Illinois Tollway Awards Nearly $31.5 Million in Contracts for Construction and Professional Services in May
5/19/2022 - Illinois I-PASS Assist Program Expands to Include Additional Fee Relief
5/17/2022 - Daily Lane Closures Scheduled to Begin This Week on Grand Avenue Under the Tri-State Tollway (I-294) Near Franklin Park
5/16/2022 - Overnight Ramp Closures and Detours Scheduled at Ogden Avenue Interchange on Central Tri-State Tollway (I-294)