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About I-PASS

 

Is Your I-PASS Transponder Expiring in 2022? 

You now have two more years.

The Illinois Tollway is extending the deadline on all transponders by two years. Customers will receive a letter when it is time to exchange them. Ensure that we have your current mailing address – visit getipass.com


Get I-PASS and Get Going!

I-PASS is the only way to travel on the Illinois Tollway.  Benefits include:

Save money – I-PASS & E-ZPass customers enjoy 50% off tolls.

Avoid fines and fees – Never worry about paying fines and fees with I-PASS. Account alerts keep you up to date, alerting you to out-of-date credit cards and low account balances ensuring you never pay more than your tolls.

E-Z travel across the country – You can also use your I-PASS anywhere E-ZPass is accepted, including on the Chicago Skyway, the Indiana Toll Road and in 17 other states. (via the E-ZPass system).


Ready For Your I-PASS?

Open your account today!

By creating a new account on www.getipass.com you can manage your account, personal information, payment information, transponders and vehicles all in one place!

 

Open I-PASS Account

 

Get your transponder(s)

Customers have many options to Get I-PASS and Get Going!

  • Transponders may be ordered online through a customer’s account at www. getipass.com.
  • Customers can visit any Jewel-Osco, Road Ranger (online activation required).
  • Or customers may visit any I-PASS Customer Service Center to pick up their I-PASS today.

 


 

Download the app today!


 

 

 

Closing Your I-PASS Account

You can close your account in person at a Customer Service Center or by mail. If mailing, send your transponder, wrapped in foil, with a letter requesting that the I-PASS account be closed. The letter also should include your return address. I-PASS accounts will remain in Pending to Close status for up to 30 days to allow for processing of any unpaid toll transactions matching to your account. Thirty (30) days from your request, your account will be officially closed. 

The refund will be begin after the official account closure.  At this time, your remaining balance and transponder deposit balance will be refunded, provided the transponder is returned in good condition. If you choose to not return your transponder, or if the returned transponder has been painted, damaged, or tampered with, the deposit will be forfeited.

If you opened your I-PASS account with cash or a check, a refund check for the remaining account balance will be mailed to the address indicated in the letter. If you opened your account with a credit or debit card, the credit or debit card registered on the account will be credited. If crediting is unsuccessful, a refund check will be issued.
                
Credit Card refunds will be issued back to the credit card after account closure and check refunds can take up to 6 weeks to receive after account closure. If closing your account by mail, please send your transponder, wrapped in foil, with a letter requesting that the I-PASS account be closed. The letter also should include your return address.

If returning a transponder, please send to either address listed below:

I-PASS Fulfillment Center
P.O. Box 806518
Chicago, IL 60680

-or-

Illinois Tollway (Attn: Customer Service)
2700 Ogden Ave
Downers Grove, IL 60515