GET I-PASS AND GET GOING!
I-PASS is the only way to travel on the Illinois Tollway. Benefits include:
Avoid stopping – Seamlessly travel through the open road tolling lanes - eliminating idle time, excessive braking and the need to stop at toll plazas.
Save money – Only I-PASS customers enjoy the I-PASS toll rates… travel for half the cost with I-PASS
Avoid fines and fees – Never worry about paying fines and fees with I-PASS. Account alerts keep you up to date, alerting you to out of date credit cards and low account balances ensuring you never pay more than your tolls.
Every toll lane on the Illinois Tollway accepts I-PASS. You can also use it on the Chicago Skyway, the Indiana Toll Road and in 17 other states (via the E-ZPass system).
READY FOR YOUR I-PASS?
Open your account today!
By creating a new account on www.getipass.com you can manage your account, personal information, payment information, transponders and vehicles all in one place! Transponders will be mailed to you within 14 business days.
Need a transponder today?
Customers can visit any Jewel-Osco, Road Ranger or I-PASS Customer Service Center to pick up their I-PASS today! All transponders require activation, which can be done online or at any Illinois Tollway service location.
MANAGE YOUR I-PASS
Click here if you are an I-PASS customer and need to manage your account.
|Commercial Drivers /Fleet|
|How to Redeem I-PASS Gift Card|
|Use I-PASS in Other States|
|Customer Service Chart|
|Install Your Transponder|
|Is it Working?|
|I-PASS Transponder Replacement Program|
|Secure Transponder to Motorcycle|
|Transponder Installation Exceptions|
Closing Your I-PASS Account
You can close your account in person at a Customer Service Center or by certified mail. If mailing, send your transponder, wrapped in foil, with a letter requesting that the I-PASS account be closed. The letter also should include your return address. Your balance and deposit will be refunded within 45 days of receipt of the request, provided the transponder is returned in good condition. If a transponder has been painted, designed or tampered with, the deposit will be forfeited.
If closing your account by certified mail, send transponder to:I-PASS Fulfillment Center
P.O. Box 806518
Chicago, IL 60680
If you opened your I-PASS account with cash or a check, a refund check for the remaining account balance will be mailed to the address indicated in the letter. If you opened your account with a credit or debit card, the credit or debit card registered on the account will be credited. If that is unsuccessful, a refund check will be issued.
*If a customer does not want to return their transponder(s), They need to notify the Customer Service Center. Their deposit will be forfeited.