I-PASS Assist Overview
Everything you need to know about I-PASS Assist
The Illinois Tollway’s I-PASS Assist program is now providing more assistance than ever, helping income-eligible individuals and families realize the benefits of I-PASS.
The Same Benefits of I-PASS…
- Passenger vehicles save 50% on tolls
- Easily manage vehicles and travel costs
- Seamless travel on the Illinois Tollway
… with more ways than ever to ensure everyone is able to benefit from the best way to travel the Illinois Tollway.
- Open an account with as little as $4 in prepaid tolls
- No transponder deposit required - a $10 savings
- Automatic account replenishments as low as $4 on low balances
- Past and future fee dismissal
Differences Between I-PASS and I-PASS Assist
|Minimum Initial Payment||$20 prepayment + $10 deposit||$4 prepayment + No deposit|
|Invoice Fees||$3 per unpaid toll||Eligible for dismissal|
To be eligible for enrollment in I-PASS Assist, household income must not exceed 250% of Federal Poverty Guidelines as verified by the Illinois Department of Revenue or qualified by the Illinois Department of Human Services for either Supplemental Nutrition Assistance Program (SNAP) and or Temporary Assistance for Needy Families (TANF) programs.
|Family Size||2021 Federal Poverty Level (FPL)||I-PASS Assist Eligible (250% FPL)|
Why I-PASS Assist?
Due to up-front costs and ongoing financial responsibilities required of customers to both obtain and keep I-PASS accounts in good standing, too often it is those who can least afford it who are unable to obtain or retain these benefits.
It is for this reason, the Illinois Tollway expanded the Tollway’s I-PASS Assist program, to enable more customers to attain and retain the benefits of I-PASS, while implementing additional measures intended to mitigate the disparate impact that transportation costs have on low income households.
How Does It Work?
In partnership with the Illinois Department of Revenue and the Illinois Department of Human Services, the Illinois Tollway is able to verify the eligibility of households via a secure web form to determine if household income falls below the required threshold or if households are currently participating in SNAP or TANF.
Once a customer qualifies, the Tollway works directly with the customer to provide a transponder and set up their account. And thereafter, the Tollway will work with customers to keep their accounts in good standing so those struggling have a better chance of retaining the benefits of I-PASS!