How to Sign Up to Manage Your I-PASS Account Online

Create your unique username and password to manage your I-PASS account online.


1. Click on Sign Up.

2. Enter your account number or transponder number.

3. Enter the driver's license number that is recorded on the I-PASS account.

4. Set you username, password, security question and answer.

5. Select "Continue"

6. Log in to your account using the username and password you just created.

How to Login

Click on the question to view the answer.

How to Login Questions

  • Your account number is on the receipt provided with your I-PASS purchase. Or, if you purchased your I-PASS at Jewel or Road Ranger, it will be found on the transponder activation label.
  • The transponder number is located on your transponder above the barcode. The number begins with 015 and is eleven digits long. Include leading zeroes, but NOT any dashes, letters, spaces, or other special characters.
Enter only the letters and numbers in your driver's license or FEIN, leaving out spaces or special characters. Note: All Illinois driver's licenses begin with the first letter of your last name.
  • Commercial accounts should use their Federal Employer Identification Number (FEIN) in place of a driver's license number.
  • If your company does not have a FEIN enter the driver's license number registered on the account.


Interactive Voice Response (IVR) system users will continue to use their current PIN. The I-PASS Web site and I-PASS IVR login credentials are now independent of each other.

We look forward to providing you with continued quality service. If you have any questions regarding our I-PASS login process, please visit our Contact Us page.

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