When an unpaid toll isn’t paid online, the Illinois Tollway will mail the customer a series of invoices providing multiple opportunities to address unpaid tolls and avoid entering the violation process. Invoices will be sent via U.S. Mail and will include an invoicing fee for each unpaid toll.
If you’ve received an invoice, click below to enter the payment portal to quickly and easily pay the unpaid tolls online using the assigned invoice number. Customers are able to do the following:
- Pay any invoice. Quickly and easily pay any invoices associated with your license plate through the easy-to-use payment portal.
- Dispute a license plate image. Mistakes happen. At times, due to the multitude of license plate types in Illinois, images are misidentified. If you believe this is the case, you may dispute the image of your plate after entering your invoice number.
- Dispute a missed toll. As a customer, you have the right to dispute your charges by filling out a sworn Affidavit of Non-Liability and providing documentation as to the nature of the dispute.
Note, not being aware that you were on a tolled facility, not intending to miss initial payment, and not being the operator of the vehicle are not grounds to dispute an unpaid toll. Also, the Illinois Tollway does not accept payment for unpaid tolls on non-Illinois Tollway toll roads or other tolling systems such as the Chicago Skyway, the Indiana Toll Road and E-ZPass systems.
- If you would like to set up a payment plan, fill out the Illinois Tollway Payment Plan Request Form.
|Vehicle Category||Vehicle Tier||Description|
|Passenger Vehicles||Auto/Motorcycle||1||2 axles - four or less tires; auto, SUV, motorcycle, taxi|
and Vehicles with Trailers
|Small||2||2 axles - six tires; single unit truck, buses|
|Medium||3||3 and 4 axles vehicle or passenger vehicles with 1 or 2 axle side-car or trailer|
|Large||4||5+ axles vehicle or passenger vehicles with 3+ axle trailer|