Interactive Voice Response (IVR) system users will continue to use their current PIN. The I-PASS web site and I-PASS IVR login credentials are now independent of each other.

To avoid violations or disruption of service the Illinois Tollway recommends you regularly review your I-PASS account activity and update account information as necessary including: Confirming credit card information, Updating/adding license plates, Adding funds to your account, and Updating your email address.

We look forward to providing you with continued quality service. If you have any questions regarding this transition, please send us your question using the Technical Website Questions category by visiting our Contact Us page.