Contact Us

For answers to frequently asked questions or to contact the Illinois Tollway, select the appropriate topic below.

 

I-PASS
I-PASS Balance, Transponder Questions, I-PASS Email Account Alerts

Violation Enforcement
Toll Violations, Paying a Fine

Tolls
Unpaid Tolls, Equipment Information, Paying Tolls

Feedback About Our Roadway
Compliment, Complaint, Report a Pothole

Fleets
Reassigning Violation Notices, Adding Multiple New Vehicles/License Plates

Insurance Claims
Property Damage, Claim Submittal, Billing Inquiries

Employment
Job Openings, How to Apply

Construction
Capital Program, Work Zone Speed Limit

Media
Current News Releases, Tollway in the News

Request a Map
Maps of the Illinois Tollway

Oases
Business Hours, Locations, Vendors

Feedback About A Tollway Employee
Compliment, Complaint

Meeting Webcasts
DVD Requests, Board/Committee Meeting Questions, Audio File Questions

Technical Website Questions
Online Account Access Problems, General Website Issues

Illinois Tollway Virtual Map Questions
Illinois Tollway Virtual Map Access Problems, Tollway-related GIS Questions

Earned Credit Program
Eligibility and Benefit Questions

I-PASS Customer Call Center
800-UC-IPASS
800-824-7277
Weekdays: 6 a.m. - 10 p.m.
Weekends: 8 a.m. - 5 p.m.

Violations/Missed Tolls
800-UC-IPASS
800-824-7277
Weekdays: 6 a.m. - 10 p.m.
Weekends: 8 a.m. - 5 p.m.

Illinois Tollway Headquarters

By Phone
630-241-6800
630-241-6898 (TDD/TTY)

By Mail
Illinois Tollway
2700 Ogden Ave
Downers Grove, IL 60515

Visit In Person
Directions

Media Relations
630-241-6800 extension 2385

Trucking Permits
630-241-6800 extension 3847

Construction Information
800-TOLL-FYI
800-865-5394