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Customer Focused - Value Based
Our site features functionality including, full access from all mobile devices, user focused navigation, enhanced search capabilities and security. Our I-PASS customers have enhanced account notification options, access to account correspondence and the ability to add temporary license plate information to their account. Our cash customers have search options and functionality to identify missed transactions and convenient capabilities to pay online.
Unpaid Tolls
Drivers on the Illinois Tollway system are required to pay tolls as indicated by signs posted at toll plazas.
Customers who pay cash may find themselves in an unattended toll plaza lane or in an I-PASS or Pay Online lane. If this happens, continue driving forward. Do not back up at any time--it is unsafe. Make note of your location by identifying the toll plaza name or number or the nearest milepost.
You will be required to identify the unpaid toll location when submitting your payment. Payments must be made within the 7-day grace period and can be made online or by mail.
Violations
Failure to pay the proper toll will result in the issuance of a Notice of Toll Violation requiring the registered owner of the vehicle to pay fines, as well as the unpaid tolls at the cash rate.
Notices of Toll Violation are sent to customers who accumulate three or more toll violations within a 12-month period. The Tollway will send out a violation notice within 90 days of the user's third violation.
A Notice of Toll Violation will come in the mail and include a photo of one of the violation events that the Illinois Tollway has on record, as well as details of the date, time and location of each violation event.
About Violations
Interactive Tollway Map
Get Real Time Roadway Incident Alerts
Tollway customers can "follow" each of the five tollways – the Tri-State Tollway (I-94/I-294/I-80), Jane Addams Memorial Tollway (I-90), Reagan Memorial Tollway (I-88), the Veterans Memorial Tollway (I-355), and the Illinois Route 390 Tollway – to receive real-time roadway incident information to help plan their trips.
Tollway Trip Tweets include information about the type of incident, the location by nearest crossroad and milepost, and the subsequent impact on traffic, such as lane closures.
Tollway Trip Tweets are an informational service to be used by customers only when they are not operating a vehicle. It is against the law to email, text or tweet while driving in Illinois.
Remember: If you see ANY vehicle stopped on the side of the road with flashing lights #GiveThemDistance. Slow down. Change Lanes Safely. #Move Over. It's the law in Illinois.
Tollway News
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08/20/2019 – Illinois State Police Announce Roadside Safety Check to be Conducted in DeKalb County
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08/20/2019 – Illinois State Police Announce Roadside Safety Check to be Conducted in Cook County
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08/19/2019 - Illinois Tollway and Illinois State Police Operation Kid Offers Family Fun and Safety Event August 24 in Naperville
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08/16/2019 - Weekend-Long Lane, Ramp Closures Scheduled for Bridge Work on Veterans Memorial Tollway I-355 at Ogden Avenue
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08/15/2019 - Illinois Tollway Awards $4.5 Million in Contracts for Construction Services in August