Monday, February 17

Headquarters and customer service centers are closed. The customer service call center (800-824-7277) is open from 8 a.m. to 5 p.m.

Unpaid Tolls

Drivers on the Illinois Tollway system are required to pay tolls as indicated by signs posted at toll plazas.

Customers who pay cash may find themselves in an unattended toll plaza lane or in an I-PASS or Pay Online lane. If this happens, continue driving forward. Do not back up at any time--it is unsafe. Make note of your location by identifying the toll plaza name or number or the nearest milepost. 

You will be required to identify the unpaid toll location when submitting your payment. Payments must be made within the 7-day grace period and can be made online or by mail. 

 

About Unpaid Tolls

 

Pay Tolls Using Trip Calculator

Violations

Failure to pay the proper toll will result in the issuance of a Notice of Toll Violation requiring the registered owner of the vehicle to pay fines, as well as the unpaid tolls at the cash rate.

Notices of Toll Violation are sent to customers who accumulate three or more toll violations within a 12-month period. The Tollway will send out a violation notice within 90 days of the user's third violation.

A Notice of Toll Violation will come in the mail and include a photo of one of the violation events that the Illinois Tollway has on record, as well as details of the date, time and location of each violation event.

 

About Violations

 

Interactive Tollway Map


Inside The Tollway

First Technical Assistance Graduation in 2020

The Illinois Tollway believes the contractors who help build, maintain and operate its 294-mile system of roads should be as diverse as the communities it serves across Northern Illinois—and the Tollway offers training programs to help make that goal a reality.   The Tollway...

Read full articleAboutFirst Technical Assistance Graduation in 2020 »

In 2019 Tollway Earned Awards for Innovation, Customer Service and Environmental Initiatives

The Illinois Tollway grabbed nearly a dozen awards in 2019 for its innovative construction, outstanding customer service and environmental initiatives and for the skills of its engineers, planners and members of its leadership team. Among the projects recognized by transportation and...

Read full articleAboutIn 2019 Tollway Earned Awards for Innovation, Customer Service and Environmental Initiatives »

Travel Safely When Ringing In New Year's

Celebrating the New Year’s holiday with a drink or two? Then please start 2020 safely by designating a driver, grabbing a cab, booking a ride-share, or taking public transportation. The Illinois Tollway and Illinois State Police District 15 are reminding drivers that alcohol and automobiles...

Read full articleAboutTravel Safely When Ringing In New Year's »

First Technical Assistance Graduation in 2020

The Illinois Tollway believes the contractors who help build, maintain and operate its 294-mile system of roads should be as diverse as the communities it serves across Northern Illinois—and the Tollway offers training programs to help make that goal a reality.   The Tollway...

Read full articleAboutFirst Technical Assistance Graduation in 2020 »

In 2019 Tollway Earned Awards for Innovation, Customer Service and Environmental Initiatives

The Illinois Tollway grabbed nearly a dozen awards in 2019 for its innovative construction, outstanding customer service and environmental initiatives and for the skills of its engineers, planners and members of its leadership team. Among the projects recognized by transportation and...

Read full articleAboutIn 2019 Tollway Earned Awards for Innovation, Customer Service and Environmental Initiatives »

Travel Safely When Ringing In New Year's

Celebrating the New Year’s holiday with a drink or two? Then please start 2020 safely by designating a driver, grabbing a cab, booking a ride-share, or taking public transportation. The Illinois Tollway and Illinois State Police District 15 are reminding drivers that alcohol and automobiles...

Read full articleAboutTravel Safely When Ringing In New Year's »

Get Real Time Roadway Condition and Incident Alerts

Tollway customers can "follow" each of the five tollways – the Tri-State Tollway (I-94/I-294/I-80), Jane Addams Memorial Tollway (I-90), Reagan Memorial Tollway (I-88), the Veterans Memorial Tollway (I-355), and the Illinois Route 390 Tollway – to receive real-time roadway incident and pavement condition information to help plan their trips.

Tollway Trip Tweets include information about the type of incident, the location by nearest crossroad and milepost, and the subsequent impact on traffic, such as lane closures. They also inlcude information regarding pavement conditions during inclement weather.

Tollway Trip Tweets are an informational service to be used by customers only when they are not operating a vehicle. It is against the law to email, text or tweet while driving in Illinois. 

Remember: If you see ANY vehicle stopped on the side of the road with flashing lights #GiveThemDistance. Slow down. Change Lanes Safely. #Move Over. It's the law in Illinois.